Can I switch the Northwind Commuter 5 to Class 3 (pedal assist up to 28 mph), and does the throttle still work at higher speeds?
Yes. The Commuter 5 ships as a Class 2 e-bike, with pedal assist and throttle both up to 20 mph. You can switch it to Class 3 in the Northwind Ride app.
How to switch:
Pair the bike with the Northwind Ride app.
Open the app settings and turn on the Class 3 toggle.
What changes in Class 3:
Pedal assist goes up to 28 mph.
The throttle still stops at 20 mph. The extra speed is only available while you are pedaling.
Things to consider before you leave it in Class 3:
Some bike paths and towns only allow Class 1 and 2 e-bikes, so check the rules where you plan to ride.
Many riders use Class 3 for longer open-road rides and keep Class 2 for riding around town.
You can switch between classes whenever you like.